Questions about sizing, shipping, or absorbency? Find your answers here.

Product Information

How does it work?
  • In each Lumana product there is a built-in underwear with a sewn-in absorbent padding. Our padding consists of a 3 layer system:
  • Top Layer- Polyester inner lining that wicks and absorbs moisture away from the body
  • Middle Layer- Absorbent fiber fill that traps liquid and reduces unwanted odor
  • Bottom Layer- Bonded waterproof outer layer to prevent leakage
How do I wash Lumana products and are they easy to clean?
  • Super easy! For the best results, toss them in the washing machine on a cool or warm cycle (just nothing too hot!) with mild detergent. Then, tumble dry on low or medium. Please wash before wearing.
  • Pro tips: Don’t use fabric softeners, including dryer sheets, or chlorine bleach as it can reduce the absorbency of the product.
What can I use them for?
  • Lumana products are perfect for everyday life: running errands to running marathons. With the built in absorbent padding you will be protected from bladder leaks, menstrual leaks, and sweat.
Is the pad built in?
  • Yes, the pad is sewn-in to the garment so there is no need to worry about scrunching liners or filling up landfills.
Are they washable/reusable?
  • Yes, all of our products are washable and reusable and can be washed up to 200-250 times!
How much liquid can a Lumana product hold?
  • Lumana running short can hold up to 15.5 ML of period leaks. They can hold up to 5 fl oz of bladder leaks and sweat.
  • Lumana leggings can hold up to 12.9 ML of period leaks. They can hold up to 3 fl oz of bladder leaks and sweat.
What size should I get? Do they run true to size? I am a size (X) in other brands, what size should I wear based on that?
  • Lumana sizing is true to size. Just compare your hip measurements to our size chart to find your perfect fit. If you are in between sizes, we recommend that you go with what you would feel best in. Some people love a nice snug fit in their clothes, if that’s you then size down. Others may want something a little roomier, if that’s the case go with the larger size.
  • Also make sure you take your body shape and weight distribution into consideration if you are between sizes. You know your body the best!
  • One note: We recommend a snug fit so that the pad sits in the correct spot, close to the body so there aren’t any gaps for leaks to occur so keep this in mind if you are thinking about sizing up.
Do these work as period underwear?
  • It depends on your flow! If you have a light to moderate flow, you can use our products as period underwear. If you have a heavy flow, we recommend you use backup like tampons or menstrual cups while on your period.
Do I need to wear a tampon/cup/pad with these while on my period?
  • It depends on your flow!
  • Our running shorts can hold up to 15.5 ML of menstrual leaks throughout the day. This is equivalent to 3 regular tampons, or 3 regular pads, or 1/2 of a menstrual cup.
  • Our leggings can hold up to 12.9 ML of period leaks which is equivalent to 2 regular tampons or 2 regular pads or 0.4 of a menstrual cup.
  • If you have a light flow then you likely won’t need to use any backups like tampons or cups while wearing our products. If you have a moderate to heavier flow, we recommend you use a tampon or menstruation cup to give you added protection.
Can you tell me about the fabric/sizes/features/pockets?

For more specific product information about product features, such as the pocket size and fabric, head to the Product page and read the detailed descriptions.

Orders & Shipping

I got the wrong item/wrong size, help!

Oh no! We are so sorry, please email us at or call us at 919-374-1008 and we will get you the correct items right away!

How long does shipping take? How long will it take to get my package?

Standard shipping times are about 5-14 business days. We do our best to pack and ship items the next business day after purchase.

Do you ship outside the USA?

Not yet, but we are working with international distributors so everyone can try out our products!


Can I return them/what is your return policy?
  • Not loving it, no problem! We accept returns within 30 days of purchase. Any unworn, unwashed, and unused items will be accepted for return.
  • We know you need to try on for fit but please keep underwear on & hygienic liner intact while trying on! If the hygienic liner is no longer intact or appears to be tampered with and/or the item appears washed or worn, they will be discarded and will not be refunded. Please follow the return instructions on the packing slip.
  • If you need a different size, please return the item and repurchase the new size.
Can I exchange them?

Sorry, at the moment we don’t offer exchanges. If you want a different size or color, please return your item(s) if they are in a returnable state based on our return policy, and repurchase the new items you want.

How do I return them?
  • We accept items for return within 30 days in unwashed and unworn condition only and with hygienic liner intact with no signs of removal or tampering. Please fill out the section below and mail your return to: Lumana Returns Department, 4537 Hillsborough Road, Durham, NC 27705
  • Please include the unopened items and the packing slip when sending back your return. Once we receive your item(s), we will process your refund. Any opened, washed, and/or worn items will be immediately discarded and will not be refunded. If you need a different size, please reach out to us and we would be happy to assist you.
Do you provide return labels?

No, it is not part of our policy to provide return labels.